Privacy Policy

cozicush ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase from cozicush.com (the "Site"), use our services, or otherwise interact with us (collectively, the "Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue your use of our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

2. Information We Collect

a. Information You Provide to Us

We collect the following types of personal information directly from you when you interact with our Services:

  • Contact Information: Name, address, email address, phone number.
  • Order Information: Billing and shipping addresses, payment details, order history.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, added to cart or wishlist.
  • Customer Support Information: Details you provide in communications with us.

b. Information We Collect Automatically

When you interact with our Site, we automatically collect information about your device and usage patterns using cookies, pixels, and similar technologies. This includes:

  • Usage Data: IP address, device type, browser type, interaction with the Site, and other online identifiers.

c. Information We Receive from Third Parties

We may receive information about you from third-party sources, such as:

  • Service Providers: Information from vendors who support our Site and Services (e.g., Shopify).
  • Payment Processors: Information needed to process payments.
  • Marketing Partners: Information related to your interactions with our advertisements.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Processing orders, managing accounts, shipping products, and handling customer support.
  • Marketing: Sending promotional materials, tailoring advertisements, and enhancing your shopping experience.
  • Security and Fraud Prevention: Detecting and preventing fraudulent activities and ensuring the security of your information.
  • Communication: Responding to inquiries and providing updates on your account or transactions.

4. Cookies

We use cookies and similar technologies to enhance your experience on our Site, analyze usage patterns, and deliver targeted advertising. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.

For more information on our use of cookies, please see Cookies Policy.

5. How We Share Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: To fulfill orders, process payments, provide customer support, and perform other functions on our behalf.
  • With Business Partners: For marketing and advertising purposes.
  • With Affiliates: Within our corporate group for internal business purposes.
  • In Connection with Business Transactions: Such as mergers, acquisitions, or bankruptcy.
  • For Legal Reasons: To comply with legal obligations, enforce our terms, or protect our rights.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Portability: Request a copy of your personal information in a portable format.
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising.
  • Right to Limit Use of Sensitive Information: Limit our use and disclosure of sensitive personal information.

To exercise any of these rights, please contact us at [contact email].

7. Security and Retention

We take reasonable measures to protect your personal information, but no security system is impenetrable. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request deletion of the information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via ''Live chat'' or email at: support@cozicush.com

Mail: cozicush, 444 Alaska Ave, Torrance, CA 90503, United States
Phone: +1(310) 879-2766